I was reviewing the details of a large group the other day. The usual headlines, their overall sales and profits, their positioning on their website, org chart, blog posts, just getting a feel for their story. Of course I was looking at their “Net”...
It starts with people. It starts with recognizing the three big reasons why people come to work: Autonomy Mastery Purpose as outlined in Daniel Pink’s excellent book Drive. So what does autonomy mean and how do you achieve it? In my view autonomy is about...
Container Store operates 59 locations, booked sales of $707m last year and six years ago sold a majority stake to a Private Equity House. CEO Kip Tindell was interviewed on March 21 by the WSJ. Note the following facts from this interview: People in this company...
Harvard Business Review published a fascinating piece on March 15 on recent research conducted by Emily Heaphy and Marcial Losada into the effectiveness of leadership of 60 divisions of a large computer company. The one question they were trying to answer amongst...
I see the same problem again and again as businesses try to scale their operations. You can’t afford to recruit a new person for every task. So tasks float around half done by the loyal servant with 10 projects to handle. Whether your business employs 5 people or 500...