It’s all about profitability. It’s not. It’s about positive cash flow. You go bust through lack of cash, not profit. Websites are the responsibility of marketing people. Wrong. Today the website is the responsibility of the CEO. Most websites are a disjointed,...
As the CEO of a business you will suffer some or even most of these symptoms. You could be flat lining on the sales front or aggressively growing but if you notice these symptoms you’re probably not scaling. If you are not scaling then you are not building a...
I confess I find my own practical experience matches most of the social science research on why people come to work – as described in Daniel Pink’s Book Drive. Daniel’s book spotlights the big three as mastery, autonomy, purpose. I’ve added...
Container Store operates 59 locations, booked sales of $707m last year and six years ago sold a majority stake to a Private Equity House. CEO Kip Tindell was interviewed on March 21 by the WSJ. Note the following facts from this interview: People in this company...
Harvard Business Review published a fascinating piece on March 15 on recent research conducted by Emily Heaphy and Marcial Losada into the effectiveness of leadership of 60 divisions of a large computer company. The one question they were trying to answer amongst...
I see the same problem again and again as businesses try to scale their operations. You can’t afford to recruit a new person for every task. So tasks float around half done by the loyal servant with 10 projects to handle. Whether your business employs 5 people or 500...