How To Create A Customer-Focused Business (in a B2B world)
We see it on most websites. Companies are customer-centric, customer-focused, and the narrative states that customer relationships are key. There’s a reason they call it a CRM system! However, do the leadership teams really deliver on their website promises? Last year...
How To Professionalize Your Business
When we look at our favorite sport, it could be American football, tennis, rugby, track & field, football (can’t say soccer), basketball, ice hockey, there is a common thread. It’s amazing how more professional they have become. Conditioning, training, techniques,...
Post-acquisition Integration – Challenges & Solutions
The best part of a seminar or workshop is often the Q&A session at the end. As a presenter I love them. It’s a chance to add specific value to that one person who asked the question. So this blog post is dedicated to the Q&A session of an imaginary...
M&A – Buying a House with the Family Still Inside
In a recent workshop I started my chat with a statement: “Buying another company is just like buying a house, as long as you remember you’re buying the family inside it as well! I wanted to sear that image in the minds of my audience. Acquisitions fail mainly for one...
How To Scale 98% of US Companies
Hard to believe but 98% of US companies employ less than 99 people. To scale these companies (and of course the other 2%), the simple formula that most entrepreneurs seem to ignore is quite simple. Define your Positioning that you wish to dominate in the prospects...
Recruitment – 15 Top Tips to Attract Talent
This week the WSJ confirmed that Smaller Businesses are suffering from slow job growth – Headcount rose just under 1% in April compared with 2018. Note small businesses are defined here as employing < 20 people that’s 89% of US firms – 5.3 million...
The One Thing – My Take on the WSJ Best Seller
The One Thing by Gary Keller with Jay Papasan was first published in 2013 and is on its 11th print run. It stimulated a powerful set of thoughts I’ve been blogging about for a while. Simplicity. The book’s thesis is amazingly simple! No matter how many...
Why Are We So Bad At Acquisitions?
Campbell Soup acquired Bolthouse for $1.55 billion in 2012 to enter the fresh food category and earlier this week announced it was divesting of the company for $510m to Butterfly Equity, an LA based PE group. PWC conducted a survey in 2013 of 106 executives at Fortune...
How Do You Decide Which Businesses (or Products) Are Core?
I’m always reading a business book whether I’m traveling or not. It’s been out for a few years now, but I’m enjoying Essentialism – The Disciplined Pursuit of Less by Greg McKeown. It sets out a strong case for believing “Less is More”. I’m not reviewing the book...Operational Excellence For Exits
Acquisition Support Services
Acquirers Need a Playbook
Valuation Gaps & How To Close Them
Our Books
