I’m recruiting for several portfolio clients at the moment covering sales and customer service roles. I thought I’d share a little checklist of questions that I’m using on the phone to establish fit. Once I have a quality resume in front of me I immediately start worrying about the fit. There are no good or bad candidates just good and bad fits! So I take 20 minutes to interview on the phone to establish fit. Here are my questions:
- Why are you moving from your curent position?
- Why would you want to join [x] and what do you think the role covers?
- Could you describe a typical week for me?
- How big is your current employer, your division, your team?
- What is the average deal value your are closing (or size and complexity of project if non sales)?
- Do you think there is a fit between you and [x] and explain why?
- Test your assumption of who you think she is eg I’m sensing you are a product manager not a sales professional, am I right?
This seems to help me really understand:
- their most recent roles v the words in their resume, who they really are
- the environment they are used to including travel, team work, accountability
- their knowledge of my company
- why they think there is a fit
- their level of curiosity
Hope it helps
