As the owner of a private company how do you measure a good week? What are your jugular metrics when measured at 5pm on a Friday night that give you the essential picture? I know there are literally 100 Key Performance Indicators you can measure but if I gave you the chance to list just 10. You only get the chance to look at 10. What are your 10? Here is an example of a manufacturing business I’m helping to scale. Each one relates to the week just ended:
10 Friday Night Jugular Metrics
- The week’s Shipped Sales Invoices in $
- Total Sales Invoices
- Purchase Orders Received $
- Leads generated Inbound Calls and Web Forms
- Unique Visitors to the Web Site
- New Leads entered into ACT/Sage CRM
- Customer Support Calls Unresolved
- New System Installations Completed
- Cash Receipts $
- Bank Balance
All metrics are added to a graph – 10 graphs with previous year numbers already on the graph.
Habits like this can drive businesses. They can create a velocity. What’s your top ten?
