10 Top Tips To Motivate Employees

I confess I find my own practical experience matches most of the social science research on why people come to work – as described in Daniel Pink’s Book Drive.  Daniel’s book spotlights the big three as mastery, autonomy, purpose. I’ve added...

Could Weird & Quirky Help You Scale?

Container Store operates 59 locations, booked sales of $707m last year and six years ago sold a majority stake to a Private Equity House.  CEO Kip Tindell was interviewed on March 21 by the WSJ. Note the following facts from this interview: People in this company...

Ownership of Tasks – Key To Scaling

I see the same problem again and again as businesses try to scale their operations. You can’t afford to recruit a new person for every task. So tasks float around half done by the loyal servant with 10 projects to handle. Whether your business employs 5 people or 500...

The Dangers of Silo Thinking

The finance team produce accurate financial numbers but fail to report declines in operational ratios, units, and margins, robbing marketing & sales departments of powerful insights. Product launches are impeccably on schedule from a production schedule but the...